EARLY SUCCESS WITH IVR (Interactive Voice Response)

In 1987, ATI rooted its early success in custom telecom application development by completing some of the first Voice Mail, Speech Recognition and IVR (Interactive Voice Response) deployments in the United States. Customers included Stanford University, UC Berkeley, and Southern Pacific Railroad. These early adopters of ATI technologies were able to take advantage of productive applications that are now industry standards.

CONNECTING VOICE & DATA SYSTEMS

ATI then embraced VoIP and Unified Communications in the mid 1990’s before these technologies were widely accepted within what we now know as the Communications Industry. President Steve Viets was driven to push beyond simply selling and installing digital telephone systems. He knew that voice and data systems integration was needed to assist his customers’ day-to-day operations.

EVALUATION & RECOMMENDATION

Today, ATI designs and deploys solutions that are highly customized. Whether you need an off-the-shelf product, a completely custom-built application, or a combination of the two, we carefully evaluate and make recommendations based on compatibility. Project Managers and Technical Engineers work closely with organizations to connect and upgrade their current unrelated systems. With a large installed base of IP telephone systems, unified communication platforms and self-service interactive voice, ATI has the experience and expertise to put technology to work for your organization.

We will continue to evolve and develop emerging technologies such as Enhanced IVR and Process Automation making our customers more efficient and productive than ever. ATI's mission will always be to provide clients with the best voice and data systems combined with professional project management and support.

ATI has designed and installed custom solutions for some of the biggest and best known companies throughout the United States.

  • San Francisco 49ers
  • San Francisco Bar Association
  • Hewlett Packard
  • Napa County Superior Court
  • Jamba Juice
  • County of Alameda
  • William O’Neil Investors
  • City of Antioch
  • Hollywood Production Centers
  • University of SanFransico
  • Palo Alto Medical Foundation
  • UCLA

Careers

Thank you for your interest in ATI. We believe our employees are the key to our success; we look for those who are passionate about emerging technologies and offer competitive salaries and benefits. If you are interested in working for a forward-thinking company, contact our headquarters at 800.333.8394 to inquire about open positions.

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