American Telesource, Inc (1987-2007) 20 Years of Service
American Telesource (ATI) became an independent company in 1987 to help companies communicate more efficiently through the use of voice technology. ATI's mission was to provide clients with the best voice systems combined with the highest level of customer service.
In the mid 1980's, the emerging PC based voice messaging industry provided ATI the opportunity to become a system integrator firm to bring affordable call processing, voice mail, digital telephone systems and voice response to firms in need of communication efficiency.
ATI became the first West Coast dealer for Applied Voice Technology's (AVT) CallXpress family of products. AVT is the Industry leader for "open architecture" Unified Messaging systems. The CallXpress system delivers better feature functionality than proprietary systems. CallXpress is also very affordable. ATI provides AVT CallXpress solutions to such companies as Chicago Title, Bluelight.com, The Motley Fool.com, The Academy of Sciences, The Sharper Image, NapaCounty, City of Daly City and Oppenheimer Funds.
ATI is one of NEC America's most successful "Value Added Resellers" in California. NEC is a market leader (#2 in Industry Market Share). NEC is unsurpassed for both technology and Worldwide service and support. ATI supports the entire NEC Product line including: NEC NEC IPK and NEAX2000 and NEAX2400 Voice Server PBX Systems utilizing NEC networking protocols (NEC CCIS, FCCS and IP Peer to Peer).
In response to the continued growth of the industry, integration of IP, telecommunications, Internet and fax and the continued advances in speech recognition technology with IVR, ATI established additional VAR relationships with Edify Corporation, Sonexis, RightFAX and AVST. This has brought another level of sophistication into the total solution available through ATI.
Today ATI installs custom solutions for some of the biggest and best known companies locally and throughout the United States. Clients include the San Francisco49ers, County of Alameda, The San Francisco Bar Association, Chicago Title, more. As ATI continues to expand, the commitment to personalized service will remain as strong as when the company was founded. The experience of ATI's sales consultants, technical and customer service personnel make ATI uniquely qualified to assist your company with your special CTI requirements.
ATI is also one of the top ShoreTel IP Telephony Providers in California and we continue to add the latest and greatest technologies offerings to better serve our clients.
The ATI Value Proposition is focused on the ATI client. All clients have access to traditional voice services as well as other value add integrated product solutions which ATI brings together.